Baggage Allowance and Excess Baggage
Fare-paying passengers are permitted baggage not exceeding 40 lbs.
Excess baggage charges will apply for overweight baggage.
Excess baggage is charged at $1.25 per lb and allowance is subject to space availability at the discretion of North Star Air.
Helpful tip – your first baggage should contain your immediate essentials or your must haves.
Freight seats are available for booking. For more information, please contact North Star Air reservation agents at 1.844.633.6294.
Carry-on baggage on the Pilatus PC-12 aircrafts are not permitted due to Transport Canada regulations however carry-on baggage on our Cessna Grand Caravan aircrafts is permitted.
Please carry your valuables, baby food/milk, snacks and medications on your person.
At North Star Air we are working hard to ensure your baggage always arrived as planned. Sometimes, despite our best efforts, baggage can be delayed or damaged.
North Star Air will not be responsible for any damage of baggage due to force majeure, damage due to items or objects inside the passenger’s baggage and not responsible for damage of fragile, perishable items, money, jewelry, note, bond or any valuable documents and items in the checked baggage.
North Star Air will not be responsible for compensating any damage that is discovered after you have claimed your baggage with North Star Air.
Maximum liability per person per ticket regarding lost or damage baggage is $100.
Please call to report any loss or damage within 24 hours upon arriving to your final destination.
Dangerous Goods are articles or substances that are capable of posing a risk to health, safety, property or the environment.
Articles and substances that are classified as dangerous goods, except those, which are forbidden for transport by air, must be shipped as cargo under special packing requirements and handling procedures. However, some articles/substances may be accepted as carry-on or checked baggage.
Please contact North Star Air reservation agents for the details or for more details click Transport Canada information on baggage and dangerous goods.
Other Articles not Permitted in your Carry-On or Checked Baggage.
For a list of these items and other traveller packing tips, please visit http://www.catsa.gc.ca/complete-item-list